Description
Hanser Gardner Publications
MSRP: $50.00
Description:
The new ISO 9000:2000 standards focus on quality performance and meeting customer expectations and demands. This all new edition of Top Shops+! is a blueprint for meeting the requirements of the new standard and remaining competitive. By using diverse management techniques such as identifying and measuring customer expectations, team building, consensus problem solving, setting goals for personal and professional success, establishing performance zones, and solving employee problems, the authors provide answers to the problems and questions confronting every shop owner or manager. Remaining competitive and achieving ISO registration are essential in today’s market, and this book is packed with hundreds of practical tips, charts, and proven case histories that make it the perfect guide.
This listing is for One Top Shops The New Manufacturing Standard Book that is in the picture as well as described. Please ask any questions prior to buying!
Florida customer’s are required to pay a 7% sales tax.
Tina March 23 2020
TB 4326
P 35 B
COUNTRY/REGION OF MANUFACTURE: Unknown
MPN: Does Not Apply
BRAND: Hanser Gardner Publications
LOCATION: TB4326P35B
MSRP: 50.00
