Return Policy

150,000 customers trust Industryrecycles, and this is why:

We admit what we do not know! We are not experts on the thousands of different products we offer, but you will be if you have found us. We’re not the manufacturer, we’re not the distributor, we are RE-Commerce. It’s all we do, and we’re very good at it.

Since Our re-commerce inventory consists of a wide variety of merchandise, we need to adhere to a ONE POLICY system, which we have carefully adjusted and developed since 1998. While we use due diligence in the creation of our listings and we attempt to cover every possible detail about the asset we are selling.

You, the BUYER must understand and accept the fact that we are not “Underwriter’s Laboratories” and cannot assure you  that product meets your expectations or any other specific or governmental fire or safety standards. we guarantee we’ll ship you exactly what we show- we actually take photos of every item we sell. What you see is  EXACTLY what you get!

Product Returns- with our 30 day Money back Guarantee.

When we make a Mistake- we make it easy.

We guarantee that you will get the product you ordered, backed by our NO-HASSLE money back refund. You’ll receive both an eMail as well as a printout with your order number on it. Just contact us, and we’ll send you instructions to get your money back fast. You don’t ever have to deal with someone on the phone who doesn’t have authority. All team members can initiate a return, and will do it quickly.

What we DO GUARANTEE, is that all of our sales have a no hassle money back guarantee refund. We guarantee that what you see on the screen is what was shipped.

When answering questions, we often direct our customers to a manufacturer’s website. We do not recommend any product for any application, nor do we try to advise our buyers to purchase one product over another. There are no warranties or guarantees; expressed or implied of any kind on our items we sell. All items will be packed to meet or exceed carrier requirements.

Our Shopping cart is Safe and Secure, and we proudly accept Credit cards & Paypal ( we’ve been working with them before they had a Million users! )We do not sell our customer or supplier list, and we follow all spam laws and rules to the letter . You’re not opting in for 10 eMails a week. we hate that. ( We receive over 2,000 emails a day, and we NEVER want our clients to receive unwanted messages from our site.) We don’t feel like each sale gives us a license to send you emails that you don’t want.

fill out this form or send us an email with your order number- and we’ll get right back with you- if it’s Sunday- don’t worry we won’t count that as one of your 30 days.

Return email orders @ industry recycles .com

OR- Just fill this out!

PLEASE NOTE: IF YOU PURCHASED   ON eBay, WE MUST COMMUNICATE THROUGH eBay.

In that case “Contact Seller” ( this is eBay’s rule, not our rule- but we must follow it! )

[auction-nudge tool=”feedback”]

Return email: orders @ industry recycles .com